Care

Bucher Emhart Glass has developed the internal capabilities to manage the development of a new glass container manufacturing facility from concept to final commissioning and transfer to the customer.

Bucher Emhart Glass maintains a portfolio of around 150,000 parts for hot end equipment and inspection machines. Glass plants can rely on this central stock for most requirements and achieve significant savings compared to the cost of maintaining a supply at the plant level.

For production critical emergencies our 24/7 emergency assistance offers you phone assistance around the clock by experienced service engineers. If necessary, we dispatch a service engineer for an urgent on-site service.

Remote service gives our customers ready access via secure internet to experienced experts in equipment operation, troubleshooting, and maintenance. This service can reduce operating costs, downtime and lost production by supplying immediate assistance and problem resolution.

Our global and multilingual team of over 60 professional service engineers offer the specialized skills for forming and inspection equipment to assist our customers and resolve problems.

Bucher Emhart Glass offers customers the service of repairing select high value items. For customers, this means they can save money and resources by repairing a used item instead of having to buy new.

Bucher Emhart Glass supports your maintenance of forming and inspection equipment with different support options.

BEG offers automation maintenance to support all the state-of-the art sensors combined with closed loop controls.