Description

Bucher Emhart Glass offers customers the service of repairing select high value items. 

Key targets / benefits

For customers, this means they can save money and resources by repairing a used item instead of having to buy new.

Pre-requisites

Item on the list of “Individual repairs” and item not older than 8 years

Included tasks & resources

Individual Repairs
A returned item will be inspected regarding viability / cost-effectiveness of a repair. If repairing the item seems feasible at reasonable cost, a cost estimate for repair will be submitted to customers. Upon order, the repair will be executed and the repaired item will be returned to the customer. The received item and the respective serial number are followed up through the repair process to ensure that the very same but renewed/repaired item is returned to the customer. If it turns out, that the returned item cannot be repaired, the item can be scrapped at the site of inspection.

Deliverables

Repaired item