Global Quality

With customer satisfaction being a primary goal of Bucher Emhart Glass, 2013 is a year where the Global Quality organisation is focussing not only on 'what we do' but 'how we do it'. The organisations quality management system is in the process of having a complete overhaul with the drive for quality process responsiveness, standardization, transparency as well as globalization being our focus to enable this goal to be a reality. With customer satisfaction being at the center of the development, the quality systems are being stripped back to the basics and rebuilt to enable long term success.